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RequestFill takes your privacy seriously. Please read the following to learn more about our privacy policy.
RequestFill only collects data that is essential to our service. No personal information is collected when you browse our site. Personal information is only required when you want to use our service as a requester or provider, RequestFill requires that you provide information necessary to allow us to match appropriate requesters and providers.
Your contact information is only used when you request to be contacted by provider and for RequestFill to send you email communications about your request and about RequestFill services you subscribe to. We never share your personal information/email except with your permission.
RequestFill keeps your information secure by adhering to current industry standard data security practices.
RequestFill provides a number of ways for you to manage your personal information, including updating your account and contact information, changing your account password, and changing your company.s profile. You may opt out of email communications from RequestFill at any time.
RequestFill gathers information for the purpose of matching requesters with relevant providers and to personalize and continually improve your experience with us. We recognize that your information is sensitive and restrict our collection of it to the critical data needed to deliver a superior experience, both to requesters and providers. As a requester using our service, you need to provide additional information so RequestFill can deliver our service to you. This includes contact information, basic demographic information, and your request requirements. The information collected varies according to the different request categories and can be viewed by visiting the different forms located throughout our site. We will also ask you for feedback about our service, which is collected and stored to allow us to continually improve our offerings.
As a provider using our service, you must provide information that allows us to deliver quality lead to you. This includes your company's basic information and service profile, contact information, information about your desired target markets. It should be noted that we DO NOT store any billing information. All billing process is done through PayPal, the industry's standard online payment solution.
As a visitor signing up for our newsletters, sample lead service, or other content, you will need to provide your contact information. Additionally, demographic information may be requested of you in order to provide a more customized experience. The specific information requested varies according to the different types of content requested by you.
CookiesCookies are small bits of information that are stored on your computer hard drive by your web browser. Cookies help establish a user session, and allow our server to correctly provide site users with the appropriate information and services. We also use cookies to ensure you obtain the information you request, and to authenticate your authority to access the site. If you are a registered user on our site, and you elect to have the site store your username and password, the cookie stored on your computer will contain this information. As a way of improving our site, based on our customers' needs, we use cookies to track the usage of RequestFill. Most people accept cookies, but if you choose, you can configure your browser so it will not accept cookies. However, by doing so, you may not be able to utilize certain features of our site. If you are unable to submit a request while having cookies disabled, please contact us at support@requestfill.com.
RequestFill primarily uses the information we gather to put requesters and providers into contact with one another and to improve your experience on our site through analysis and communication.
Email is used to facilitate transactions between requesters and providers and for RequestFill correspondence regarding our products and services. You cannot opt out of emails that are necessary for RequestFill to provide you with service. Your email will only be sent to 3rd parties when requested by you. By using RequestFill's service and accepting our Terms and Conditions, you agree that we may use your personal information to contact you and deliver information to you related to your request.
RequestFill reserves the right to send you email communications related to your request and the status of your account. In addition, RequestFill sends periodic surveys, e-newsletters, and other communications, all of which require you to opt-in. You can opt-out by clicking opt-out link in the email.
In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behavior. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable.
Feedback you send to RequestFill, both positive and negative, are forwarded to the appropriate departments at RequestFill as necessary so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly asked for your permission to do so.
Our customer information is an important part of our business. As a result, we limit the disclosure of this information to the information necessary to provide our service of matching requesters and providers. Our sharing of information to outside parties is described below.
Requesters: To facilitate our business of matching requesters and providers, requesters using our service will be provided information about providers. This includes provider contact information, company background information, service profile and, where appropriate, ratings or reviews.
Providers: Similarly, requester selected matched providers or service providers whose profile or article is viewed will be provided with requester information so requesters may be able to have their purchasing needs fulfilled. The requester's information (including all forms of contact information submitted) can only be used to communicate with the requester about their desired purchase. In addition, providers may receive information about requesters in a manner that does not disclose personally identifiable information. Examples include data that are aggregated across a group of requesters or feedback that is provided without attribution to a specific person or company.
Agents: From time to time, we may utilize the services of third-party companies to help facilitate our business activities. These include bill collection services, affiliate or incentive program providers, customer service organizations, e-mail and postal mail brokers, and marketing service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that RequestFill has outlined for them.
Affiliates: RequestFill has established partnerships to provide our service more broadly throughout the Internet to both requesters and providers. When a user has utilized these services through an affiliate, we will share information about these users to the affiliate as necessary. This information is typically reported in an aggregated format.
Advertisers: We aggregate information about our collective users for potential advertisers who are interested in understanding whether their offering would be suitable to our audience. This information does not include personally identifiable information like your company name or email address. Any promotions sent to you from the advertiser are done in a blind manner where the advertiser has no access to your personal contact information.
Business Transfers: It is possible that our business may be merged with or sold to another business entity. During such a transaction, business information is typically one of the assets shared in the combined entity. In the event that this occurs, your personal information will be protected by the RequestFill privacy policy in effect at the time. If your personal information will be used contrary to this policy, you will receive notice as described in the Notification of Changes section below.
Legal Requests: As a good corporate citizen, RequestFill is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law. In addition, RequestFill may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity in order to maintain a high level of trust and safety in our community.
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
RequestFill provides a number of ways for you to manage your personal information.
Account information: If you need to update your account information, such as your contact email address, you may do so by logging to My RequestFill.
Notification Preferences: You have the ability to "opt out" or unsubscribe from e-mail communications, such as periodic surveys and our monthly enewsletter, that are not directly related to the RequestFill service and/or the status of your account. To update your communication preferences contact us at support@requestfill.com. If you do contact the Customer Care department, please be sure to specify the type of email communication(s) from which you would like to opt out. Information about how to unsubscribe is also included in every communication we send.
Password: RequestFill provider and requester choose an email and password to access their account. You are responsible for all actions taken with your email and password, including fees charged to your account. Do not share your password with any third parties, as you may be legally liable for any fees that are incurred. If you believe that your password has been compromised, you should immediately change your password or contact us at support@requestfill.com.
Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access.
RequestFill contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every web site that collects personally identifiable information. This privacy policy applies to information collected by RequestFill alone.
We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify registered users via email.
If you have questions or concerns regarding RequestFill's privacy policy, please contact RequestFill at support@requestfill.com. Use of the site indicates agreement with the Privacy Policy. This Privacy Policy was last updated on Oct 1, 2007.
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